EVERYTHING YOU NEED TO SUCCEED

About Cake Craft Group

We're more than just a supplier. Cake Craft Group is your trusted partner for quality baking products, innovative solutions, and expert support - helping businesses and bakers thrive every day.

OUR STORY

Leaders of the Pack

Cake Craft Group is a one-stop shop for all retailers, professional cake makers, and commercial bakeries. Our aim? To help your cake business flourish, by supplying you with an unparalleled selection of high quality wholesale products.

Whether you’re stocking up the shelves of your cake supplies emporium, or bulk buying the ingredients you need to keep your bakery counter filled with treats, we’re here to provide everything you need.

OUR VALUES

The Principles That Drive Us

Quality First

We only stock products that meet the highest standards, so you can shop with confidence.

Innovation

We seek out the latest decorating innovations and bring you the most exciting products.

Customer Focused

Your success is our priority. Our team is here to support you every step of the way.

Reliable Delivery

Fast UK delivery and international shipping options you can count on.

OUR TEAM

Meet Your Account Managers

With a combined decades of experience between them, our friendly sales managers are here to help you find the right products.

They know the cake decorating industry inside-out, and are armed with practical advice to help you succeed and grow.

Running your own business doesn’t mean going it alone when you join us at Cake Craft Group - your account manager is here to support you every step of the way. Meanwhile, our dedicated warehouse team members are here to ensure your order reaches you safely and swiftly every time.

Craig Carson

Sales Representative

I’ve been working in sales since my early 20s, starting out within the Scottish Wedding Industry before moving across to specialist cakes in 2018.

The transition was pretty seamless because the type of business was very similar - owner/manager-led, single-operator businesses that were budget and cash-flow-conscious. I fitted in well, and the rest is history. I moved over to CCG, which is now part of Create Better Group, when the companies merged.

What I love about the job is helping people and solving problems. I’ve never really seen myself as a salesman; I’m more of a helping hand who connects people with the right products and solutions. There’s nothing better than watching companies grow and knowing that, in some small way, you’ve played a positive part in their journey.

I do love cake - some would say too much!-  but I try to work it off with a good walk, occasionally spoiled by a round of golf.

Nikki Duckworth

Sales Representative

I’ve been working in the cake industry for over 35 years, which has given me the opportunity to experience how much the industry has changed and evolved over the years. I’ve worked with a wide variety of businesses and customers, building strong relationships and gaining a real understanding of the challenges and opportunities that cake makers face.

What I’ve always enjoyed most is helping people. For me, it’s not simply about selling products; it’s about listening, understanding what someone needs and finding the right solution for them. I love being able to share my knowledge and experience, whether that’s helping someone choose the right product, overcome a problem or discover something new.

After so many years in the industry, I’m still passionate about cakes and the amazing creativity of the people who make them. There’s nothing more rewarding than seeing a customer succeed and knowing that I’ve played a small part in helping them along the way.

NEED SOME HELP?

Our Customer Services Team

For general enquiries, you don't need to contact an account manager. Our friendly Customer Services team is here to help with orders, deliveries, returns, account queries and anything else you need assistance with.

Order & Delivery Queries

Help with existing orders, delivery updates and missing or damaged items.

Returns & Product Issues

Support with returns, damaged products or anything that hasn't arrived as expected.

Account & General Enquiries

Help with your online account, invoices and any other questions.

OUR IMPACT

Supporting Businesses Everywhere

1.5K

Businesses Supplied

5,000+

Products in Stock

60+

Countries Shipped To

100%

Passion for Baking